Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a professional medical instrument manufacturer with advanced CNC facilities and strict quality systems compliant with ISO 13485 and CE standards.
What payment methods do you accept?
We accept various payment methods including T/T (Telegraphic Transfer), Western Union, and PayPal for your convenience.
What is the standard delivery time for orders?
We maintain a significant inventory. For in-stock items, orders can be shipped within 1 week after payment confirmation.
Which shipping methods do you use?
Orders are dispatched globally via reliable express couriers such as DHL, UPS, FEDEX, and TNT to ensure safe and fast delivery.
Do you provide samples of your products?
Yes, we offer free samples for quality evaluation. Customers are only required to cover the applicable freight costs.
What is the warranty period for the implants?
We provide a comprehensive 5-year warranty on our orthopedic products, reflecting our commitment to quality and safety.