Frequently Asked Questions
Can I have a sample order?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
What about the lead time?
3-5 days for sample preparing; for mass production, the time needs to be confirmed based on requirements.
Can you accept customized products?
Yes, we have a complete design and drawing department along with CNC machines to provide high-precision customized services.
How do you ship the goods and how long does it take to arrive?
We ship by DHL, UPS, FedEx or TNT. It typically takes 3-5 days to arrive. Professional shipping services are available for customs clearance.
Is it OK to print my logo on the products?
Yes. Please inform us formally before our production to arrange the logo printing process.
Do you offer a guarantee for the products?
Yes, we offer a 3-year warranty on our products to ensure long-term quality and reliability.
Blutree Orthopedic Implants
